Anthropic Targeted by a Lawsuit Over Claude's Usage Limits

A class action lawsuit accuses Anthropic of misleading Claude subscribers about actual usage volumes. The company has requested the dismissal of the complaint and claims that quota conditions were accessible via links at the time of purchase, while confirming limits in five-hour windows and a weekly cap.

Motion to Dismiss and Clash Over Pre-Contractual Information

Anthropic has filed a motion to dismiss the class action, arguing that relevant information about usage limits was available through hyperlinks during the purchasing process. The plaintiffs' attorneys counter that consumers cannot verify the reality of the AI service and must be able to rely on honest advertising. The plaintiffs' firm had already filed an earlier version of the same action earlier this summer.

Five-Hour Windows, Weekly Cap, and Possible Restrictions

Anthropic confirms that usage multipliers apply within five-hour windows and that a weekly cap also limits usage. The company further states that it reserves the right to impose additional restrictions at its discretion.

Max Plans, Announced Multipliers, and Subscriber Grievances

The price of Claude's Max plan is $100 per month for five times the usage of the Pro plan, or $200 for twenty times the usage. The class action alleges that Anthropic has presented a misleading picture of the actual amount of usage available, claiming that the caps are not applied uniformly. According to the plaintiffs, actual usage would fall short of customer expectations due to this quota structure.