Education: OpenAI Records 70 Million Weekly Interactions on ChatGPT

OpenAI publishes a report quantifying the educational use of ChatGPT and describing practices for continuous learning. The company asserts that AI does not replace teachers or the efforts of students, but with proper safeguards, it can broaden access to individualized support. U.S. data indicates tens of millions of weekly homework-related exchanges.
OpenAI presents AI as a support, with safeguards
OpenAI claims that AI does not substitute for teachers' judgment or parents' encouragement, nor does it replace students' work. However, the company believes that with appropriate guidance and protections, these tools can free up time for teaching and make individualized support available to more people at various times. American teachers and students are using AI in productive, creative, and meaningful ways.
Massive volumes: up to 70 million conversations per week
According to a privacy-respecting study conducted by OpenAI, users of all ages initiate up to 70 million discussions each week with ChatGPT around knowledge-checking and training activities. In the United States, the number of weekly messages exchanged on homework and schoolwork topics exceeds 460 million during the school year, with a peak observed on Sunday evenings. During the summer period, these exchanges remain above 180 million messages each week.
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Intended uses for students, teachers, and families
OpenAI describes continuous learning that can, for a student, include help with algebra outside of class when the lesson is still fresh. For teachers, it may involve adapting a task to multiple skill levels or spending less time on recurring administrative tasks. For families who do not speak the school's language at home, the tool can serve to receive communications in a comprehensible language to better track the child's progress. According to OpenAI, AI thus makes guidance, feedback, and practice accessible at the right moment.
Publication during back-to-school season and promise of extended learning
This report is released in conjunction with the back-to-school season and emphasizes the use of ChatGPT to extend learning beyond the classroom. It highlights that traditionally, students had to wait until class to get answers to their questions, that teachers divide their attention among many students and administrative tasks, and that parents or guardians are not always present when needs arise.
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