Claude AI Down: Global File Sending Outage

An unexpected outage has hit Claude AI, significantly disrupting its users. Since Thursday afternoon, many users have reported being unable to attach files, images, or documents in their conversations with the artificial intelligence. This issue began to be reported around 3:41 PM in France, and the reports continue to multiply.

AI platforms often promise to transform the way we work, but this outage demonstrates that technology can sometimes be capricious. This Thursday, Claude AI experienced an interruption that prevented many users from sending files. Since around 3:41 PM, issues with uploading documents, images, or attachments have been reported, disrupting the user experience.

What exactly happened?

According to initial feedback, the problem began shortly before 4 PM. Users quickly shared their frustrations on social media and in dedicated AI forums. Many mentioned errors when trying to upload files to Claude AI, sparking numerous discussions online.

What is particularly notable is that this outage seems to affect multiple environments simultaneously, including the web version, desktop, and mobile applications. Users have reported issues on both Wi-Fi and cellular connections, suggesting a more widespread outage than just a localized problem.

• "Claude has become very slow for the past few hours, is anyone else experiencing the same issue? Also, for some reason, I can no longer upload anything in the discussions – I'm getting errors." — 𝕜ꪖ𝕣ꪮડꫝⅈ (@0xKaroshi)

In practice, several features of Claude AI have become nearly unusable. For example, it is impossible to send a PDF document for analysis, an image for commentary, or a work file in a conversation. Some users even report difficulties accessing Claude Design projects, while others mention connection issues in certain regions.

• "Claude still can't attach a file. Anyway, new CSS design templates are on their way to the TemplateMo site!" — minthu (@minthu)

No explanation for now

This outage of Claude AI is not without consequences. Many users rely on this tool daily, not only to answer questions or generate text but also as a true work co-pilot. Claude AI is used to summarize reports, analyze contracts, dissect tables, or correct presentations. When an outage prevents the sending of attachments, a significant part of these uses becomes blocked.

For now, no specific time for a return to normalcy has been communicated. According to initial reports, the incident has lasted at least an hour, although some users claim to have gradually regained certain functionalities. Others, however, continue to face error messages when attempting to upload.

Claude AI's silence regarding the origin of this outage may frustrate the most dependent users of the service. In the absence of a detailed explanation, uncertainty persists, leaving users awaiting a swift resolution.